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Air Conditioning of Large Call Centres

Call centres come under the classification of IT enabled services. Call centres are gaining ground in India especially in the metros and large cities where there is easy connectivity to the U.S. and other Western countries. Voice, accent and skills are important attributes in a call center.

Satish N. Iyengar
January-March 2002
K-43 (Basement) Kailash Colony , New Delhi - 110048, India Tel: (011) 41635655, 29234925